In Arka, sales return is recorded as 'Goods Receive' type 'Sales Return'.
Sales Return can be recorded:
1. Automatically from QuickBooks
If you have connected QuickBooks to Arka & enabled invoice syncing, all Credit Notes created in QuickBooks will sync to Arka as Goods Receive type 'Sales Return'.
You need to mark them as 'Received' if you want to add the inventory back to system.
2. From an Excel
You can upload sales returns in bulk from an excel.
You can manually create a sales return
Go to Goods Receive > New > Select the Transaction Type as 'Sales Return' > Add product & other details > Save