In Arka Inventory, purchase returns can be handled in two ways:


a. With Purchase Return Order 


b. Without Purchase Return Order.


A. With purchase return order:

In a purchase return order, you enter information about the products that has to be returned on  the basis of which subsequent material outbound of the products will be done.  


By default, Purchase Return Orders are disabled. To enable Purchase Return Orders, Go To Setup > Apps > Packaging > Installed Packages > Click Configure in Arka Inventory > Go to Purchases Section > enable purchase return order.


To create a Purchase Return Order:


In the main page, Go to  Purchase Returns > New.


Important fields in Purchase Returns:


1. Supplier: Select the supplier 


2. Purchase Order: Select the Purchase Order number. Upon selection of purchase order, the system will show all the material inbounds against the selected purchase orders. For material inbounds without purchase order, system would have auto created a purchase order. To track the auto created purchase order number for the material inbounds without purchase order, open the material inbound , go to section 'material inbound lines' click on the 'Purchase Order Line Number' , in the new page which get opened you will get Purchase Order number.


When you create a Purchase Return, system will not be reducing the inventory quantity of the product immediately. Inventory quantity will be reduced only when you create a material outbound of the product against the purchase return. 


To create a material outbound, in the main page, Go To More > Material Outbound > New


Select material outbound type as 'Purchase Return' and select the supplier to whom goods are being returned. When you select the supplier, system will show the all outstanding purchase return orders against the supplier. Just select the product being returned. You can edit the quantities if the quantities being returned is less than the return order quantity. To know more on Material Outbound refer Material Outbound.


B. Without Purchase Return Order:

To make purchase return process simple, you can disable purchase return orders and just record the purchase returns when material are outbound from the warehouse. By default purchase return order is disabled in Arka Inventory. If in case purchase return is enabled, to disable the purchase return order, Go To Setup > Apps > Packaging > Installed Packages > Click Configure in Arka Inventory > Go to Purchases Section > disable purchase return order.


To record purchase returns in material outbound, Go To More > Material Outbound > New


Select material outbound type as 'Purchase Return' and select the purchase order number against which materials are returned. If in case you do not know purchase order number, you can track the purchase order number through material inbound, open the material inbound , go to section 'material inbound lines' click on the 'Purchase Order Line Number' , a new page gets opened , here you can find the Purchase Order number.


When you select the purchase order, system will show all the material inbounds against the that purchase order. Just select the product(s) being returned. You can edit the quantities if the quantities being returned is less than the inbound quantity. To know more on Material Outbound refer Material Outbound.